Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not, here's how our return and refund process works.

Return Eligibility

You can return most new, unopened items within [Number] days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Items must be returned within [Number] days of the delivery date.
  • The item must be in its original, unused, and resalable condition.
  • All original packaging, tags, and accessories must be included.
  • Certain items, such as [list non-returnable items, e.g., personalized items, digital products], are not eligible for return.

How to Initiate a Return

To initiate a return, please contact our customer service team at mavengadget1@gmail.com with your order number and the reason for your return. We will provide you with instructions on how to send your item back.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number] business days.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mavengadget1@gmail.com.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately upon receipt with photos of the item and packaging. We will work to resolve the issue promptly.

For any further questions regarding returns and refunds, please contact us.